Therapy should feel deeply personal.

THE PEOPLE AT CFR

Jessica Prodis, LICSW

she/her

Trauma • Relationships • Identity • Life Transitions • Personal Growth

“I believe therapy can be a place where we become more deeply connected to ourselves—not by eliminating the difficult parts of our experience, but by developing a different relationship with them.”

I work primarily with adults navigating trauma, relationships, identity, life transitions and periods of personal growth or change. Many of the people I work with are trying to understand patterns that may once have helped them survive or adapt but no longer feel aligned with the lives or relationships they want to create.

THE PEOPLE AT CFR

Eduardo M. Bustamante, Ph.D.

Clinical & Child Psychologist

Children & Adolescents • Adults • Families • Trauma • Behavioral & Neurodivergent Needs

“I believe meaningful change begins when we become curious about what is happening beneath the problem—and build relationships in which people can experience trust, respect, connection and the freedom to discover who they are capable of becoming.”

I work with children, adolescents and adults of all ages, individually and with their families. My practice includes families navigating oppositional and defiant behavior, ADHD and other neurodivergent profiles, school struggles and family conflict, as well as adults working through trauma, disrupted trust, difficult relationships and life transitions.

THE PEOPLE AT CFR

Elizabeth Rivera, LCSW

she/her

Children & Families • Anxiety • Life Transitions • Relationships • Emotional Regulation

“I believe therapy can be a place where people feel supported in understanding what they are experiencing, recognizing the strengths they already carry, and developing tools that help them feel more confident navigating their lives and relationships.”

I work with children, adults and families navigating anxiety, emotional challenges, relationship and family stress, life transitions and experiences that can leave people feeling overwhelmed or unsure of what to do next. My approach is warm, supportive and practical, with an emphasis on helping people recognize their existing strengths while developing new ways of understanding and responding to what they are experiencing.

THE PEOPLE AT CFR

Christa Nunnally, LCSW

she/her

Children & Adolescents • Families • Trauma • Couples • Parent-Child Relationships

“I believe people do best when they feel valued, supported and treated with dignity. My work is grounded in compassion, accountability and helping people recognize the strengths and resources they can draw on as they navigate difficult experiences and relationships.”

I work with children, adolescents, adults, couples and families navigating trauma, relationship and family challenges, parenting concerns, life transitions and experiences that can leave people feeling overwhelmed or disconnected from one another. My approach is compassionate, direct and strengths-based, with an emphasis on creating a space where people feel respected while also being supported in exploring patterns, relationships and possibilities for change.

THE PEOPLE AT CFR

Kimberly C. Gonzalez, MHC

she/her

Adolescents • Trauma • Identity • Life Transitions • Youth & Family Relationships

“I believe therapy can be a space where people feel seen for the fullness of who they are—their identities, experiences, strengths, struggles and the communities that have shaped them.”

I work primarily with adolescents and young people navigating trauma, identity, relationships, life transitions and experiences that can leave them feeling overwhelmed, disconnected or unsure of themselves. My approach is warm, person-centered and collaborative, with an emphasis on creating a space where clients can show up authentically and feel respected for who they are.

THE PEOPLE AT CFR

Lauren McGarr, LICSW

she/her

Teens & Adults • Anxiety • Trauma • Relationships • Life Transitions

“I believe healing begins with feeling truly seen, heard and accepted. Therapy can be a place to understand the patterns that keep us feeling stuck, reconnect with who we are and begin creating meaningful change.”

I work primarily with teens and adults navigating anxiety, trauma, relationship challenges, life transitions and times when they may simply feel stuck or disconnected from themselves. My approach is warm, genuine and collaborative. I believe therapy works best when people feel accepted as they are and have room to explore their experiences with curiosity rather than judgment.

THE PEOPLE AT CFR

Jack Pierson, LCSW

they/them

Relationships • Parenting & Family Life • Life Transitions • LGBTQ+ Identity • Trauma

“I’ve spent much of my professional life working with young children and families, and that experience has deeply shaped the way I understand people. We begin learning about ourselves through relationships—how safe it is to have needs, how we communicate, how we respond when things feel overwhelming, and what we come to expect from ourselves and other people.”

I work with people exploring relationships, family life, identity, parenting, life transitions and the ways earlier experiences may continue to influence how they understand themselves and relate to others. I’m interested in what our reactions and patterns may be communicating—not as evidence that something is wrong with us, but as responses that developed within the context of our lives and relationships.

THE PEOPLE AT CFR

Carrie Meuse, LMHC

she/her

Relationships • Self-Esteem • Anxiety • Trauma • Chronic Illness

Welcome to the part where I attempt to convey my therapeutic essence to strangers on the internet whilst being mindful of not sounding like a robot. Not my strongest skill. So if you’ve made it this far—thank you and hello.

I'm a Licensed Mental Health Counselor with 17 years in human services and six years as an adult therapist. My past roles include supporting people in vulnerable moments—survivors of abuse, disaster victims, geriatric clients, and adults/teens with disabilities (24-hour caregiver and art teacher). I used creative problem-solving to provide safety, dignity, comfort, and connection, shaping my therapeutic approach.

THE PEOPLE AT CFR

Em Rawls, LCSW

they/she

Identity • Trauma • Relationships • Neurodivergence • LGBTQ+ Experiences

“I believe therapy can be a space where we bring our whole selves—including the parts of ourselves we may have learned to hide, question or make smaller—and explore our experiences with curiosity, compassion and honesty.”

I work with people navigating trauma, relationships, identity, grief, shame and experiences of feeling different, misunderstood or disconnected from themselves. My approach is relational, strengths-based and client-led. I believe you are the expert on your own experience, and my role is not to tell you who you should become, but to create space for us to explore what you have lived through, what you are carrying and what feels meaningful to you.

THE PEOPLE AT CFR

Karrah Chapman, LMHC

Children, Teens & Adults • Trauma • Anxiety & Depression • Life Transitions • Relationships

Given the stress we carry each day, I believe one of our most powerful tools is learning how to support and strengthen our minds. Therapy can help us develop the skills to respond thoughtfully to daily responsibilities and unexpected challenges. Together, we can find anchors that help you understand your internal experience and navigate life with greater calm and confidence.

For nearly two decades, my work in human services, community outreach and mental health has centered on building relationships and supporting people in their communities. As a School Adjustment Counselor at a therapeutic high school, I helped students and families navigate mental health challenges and access learning. At SEEM Collaborative, I developed the curriculum and implemented a group therapy program. These experiences shape my work with children, adolescents, young adults, adults and families.

THE PEOPLE AT CFR

Stephanie Nascimento, RN

Business Manager • she/her

Stephanie brings experience as a nurse, entrepreneur and clinic owner to her role as Business Manager. She supports CFR’s operations, client relations and program development with a collaborative, compassionate approach.

Stephanie brings a strong background in healthcare and wellness to her role as Business Manager at The Center for Resilience. With experience as a nurse, entrepreneur and clinic owner, she brings an understanding of both client care and the systems that help organizations grow and function well.

Stephanie supports operations management, client relations and program development, helping ensure that CFR's services and administrative systems run smoothly and efficiently. Her approach is rooted in collaboration, compassion and a commitment to building systems that support the people who provide and receive care.

THE PEOPLE AT CFR

LaToya Blaylock

Billing, Credentialing & Revenue Cycle Management

As Founder & CEO of LRB Healthcare Advocate, LaToya supports CFR’s billing, credentialing and revenue cycle management. She builds strong systems behind the scenes so clinicians can focus on providing care.

As Founder & CEO of LRB Healthcare Advocate, LaToya brings extensive healthcare operations and revenue cycle expertise to her work with The Center for Resilience. Her hands-on approach is grounded in understanding the work she leads—from billing and credentialing to payer relationships, reimbursement and the systems that help healthcare organizations remain financially sustainable.

With graduate training in Health Administration & Informatics and additional expertise in healthcare business management, operations and compliance, LaToya's work is guided by a simple principle: “I bet on providers, not office politics.” At CFR, that means building strong systems behind the scenes so clinicians can remain focused on what matters most: providing exceptional care to the people and communities they serve.

THE PEOPLE AT CFR

Janira Portorreal

Social Media Coordinator

Janira combines a background in biology with creativity and an interest in wellness and connection. She helps CFR’s social media feel welcoming, authentic and connected to its community.

Janira brings a background in biology and a love of creativity, wellness and connecting with others to her role as Social Media Coordinator at The Center for Resilience. She brings a fresh and thoughtful perspective to how CFR communicates and connects with people through social media.

At CFR, Janira helps create content that feels welcoming, relatable and true to the heart of the organization and the community around it. Her work helps translate CFR’s values, people and evolving work into a social media presence that feels authentic, accessible and connected.

THE PEOPLE AT CFR

Melvin Cabrera

Communications & Technology Coordinator

A lifelong member of the Holyoke community, Melvin supports CFR’s website, technology, photography and digital communications. He brings together technical experience and creative storytelling to strengthen the Center’s community connections.

Melvin brings together experience in information technology, community engagement and creative storytelling to support CFR's connection with the communities we serve. His work is grounded in a passion for service, meaningful relationships and using technology and creativity to support positive change.

At CFR, Melvin supports website management, technology, photography and digital communications while helping strengthen the Center's visibility and community relationships. A lifelong member of the Holyoke community, he also brings a deep connection to the city and the people who call it home. Outside of CFR, Melvin enjoys mentoring youth, teaching music and using photography to tell stories that celebrate resilience, connection and community.